Privacy Policy

Last updated: October 26, 2026

Who we are

This website is operated by Klenisho Games for The Citadel Must Hold. You can contact us at contact@klenishogames.com.

Website privacy

You can browse this website without creating an account. The website is a simple promotional site for the game. We do not use advertising trackers or sell personal information.

Like most websites, our hosting provider may process basic technical information needed to deliver the site, maintain security, and diagnose problems. This can include request times, pages requested, browser information, and similar server log information. This site is hosted on Cloudflare.

Embedded content and local storage

The home page embeds the game trailer using YouTube's no-cookie player. It does not set cookies when the page loads. If you start playback, YouTube may set cookies and process data under Google's privacy policy.

Game analytics and your consent

The Citadel Must Hold uses Unity Analytics, a service provided by Unity Technologies, to help us understand how the game is played and improve the player experience. When you launch the game, we ask whether you agree to analytics data collection. We rely on your consent and only enable Unity Analytics if you approve. If you decline, we do not collect data through Unity Analytics.

If you consent, analytics data may include:

• Gameplay and session information, such as session start and end times, play time, and gameplay events.
• Technical information about the game and your device, such as the game version, platform, and operating system.
• Your IP address, approximate location derived from it, and identifiers used by Unity Analytics, such as an installation ID, user ID, and session ID.

These identifiers can link analytics events to the same installation or player, so this data may be personal data. Unity processes analytics data on our behalf. For more information, see Unity's Game Player and App User Privacy Policy and the Unity Analytics privacy overview.

You can change your analytics tracking preference at any time in the game under Settings → Feedback, including turning tracking off to withdraw your consent. Turning tracking off stops further Unity Analytics data collection. To delete previously collected analytics data, select Settings → Feedback → Delete my data. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

To request access to your analytics data or get help with your privacy choices, contact us at contact@klenishogames.com. We can help you identify the relevant installation or player data and work with Unity to handle your request.

Feedback and problem reports

If you select Send Feedback, the game opens an external Google Form in your browser. The game may add the game version and general context to the form URL. Nothing is submitted until you choose to submit the Google Form.

If you select Report a Problem, the game opens an in-game text form. When you click Send Report, the game sends the description you entered, the UTC submission time, and the game version to our Google Apps Script report endpoint. Google processes the submission on our behalf.

Please do not include personal or sensitive information that is not needed to explain your feedback or problem. Feedback and problem reports do not automatically attach screenshots, logs, hardware or device information, account or Steam identifiers, persistent install identifiers, or save files.

External links

This site links to external services such as Steam, Discord, YouTube, X, Bluesky, Instagram, TikTok, and Facebook. When you follow those links, the destination service is responsible for its own privacy practices.

Deletion requests

To request deletion of your Unity Analytics data, open Settings → Feedback → Delete my data in the game.

To request deletion of feedback or problem reports you submitted, or for help with an analytics data request, contact us at contact@klenishogames.com. For feedback or reports, include enough information to help us locate your submission, such as its approximate date and text or subject. We will remove information we directly control and forward requests to relevant providers when needed.

Policy updates

We may update this policy when the website, feedback process, or game services change. The latest version will be posted on this page.